MyChart Assistance

URGENT MEDICAL MATTERS

DO NOT USE MyChart for medical emergencies or to send messages that require immediate response.

FOR ALL MATTERS REQUIRING URGENT OR IMMEDIATE MEDICAL ATTENTION, CALL 911, GO TO THE NEAREST EMERGENCY ROOM, OR CALL YOUR PHYSICIAN DIRECTLY.

CLINICAL ASSISTANCE

If you have questions about your appointments or health information that you viewed in MyChart, please contact your physician's office during normal business hours.

PHONE HELP

For technical questions or assistance concerning MyChart:

MyChart Support Staff: (808) 691-5000
Monday through Friday, 8:00 A.M. - 4:30 P.M.

Messages are accepted 24 hours a day, seven days a week. Please allow up to three business days for a response.

EMAIL HELP

Email us anytime at Mychartsupport@queens.org and we will respond to emails within three (3) business days.